Delivery to your door or work place

Here at Wizardprice we dont believe in giving our customers any nasty surprises, that is why we are totally transparent with our shipping costs. On this page is our full shipping table, we use this table to calculate your shipping costs. If you have any queries regarding delivery please get in touch, we will be happy to help.

Time Scales

Stock permitting we aim to despatch your order within 1-3 days of the order date, if for any reason we can not do this we will let you know as soon as possible. We are not responsible for timescales once an order has been passed to our couriers although we will help trace parcels where possible.

Heavier Items

Please note for heavy items delivery may be longer, however you will be contacted via our delivery service to book in a time that is convenient to to you. The delivery service will be a two man service who will place the item in any ground room of your house.
PLease can you inform customer services if you live in a flat or you wish the item to be placed in any other location, other than the ground floor.

we aim to deliver your item as soon possible, you should hear from our customer services department within 1 day of the item being ordered. If this is not the case please our enquiries department on 01204 665 684 or us at Customer Services We are committed to providing the very best service, if you have any querries at any point in time with regard to the delivery of your item please dont hesitate in contacting us and we will do our very best to resolve your querrie as soon as possible.

Plasma / LCD Televisions

Please note for delivery of 42" LCD and Plasma Televisions will be charged at a pallet rate of £50.00.
In case there are any issues with your LCD/Plasma television it is necessary to keep the packaging for the item to return the goods.

Has my item been despatched?

If you recently placed an order and for some strange reason your item has not arrived.
Firstly check you have recieved an email informing you the item has been shipped. If not please double check your junk mail just in case you have a rule set moving mail into this area.
Still none the wiser please send us support ticket LOG A CALL . You will be givin a ticket reference so we can then trace your query from start to finish.

Our team will then follow up the call with our courier and get back to you as soon as possible with a resolution to your problem.

Recieved an email but your goods have still not arrived

Please inform our customer services as soon as possible. We pride ourselves on our customer service and as such your call we be logged and dealt with as a priority. Please make use of the link provided as this will ensure you are directed to our support system. LOG A CALL

We will track your parcel for you and establish exactgly why the item has not been delivered.

Ive missed the delivery!

Don't worry, if you've had a card through the door, because we ask for a signature in most cases (this cuts down on problems, such as theft from your doorstep) you will have up to five days to collect from the local depot listed on the card.

Please note if your item is heavy and over a specific weight a time slot will be arranged with you for delivery. if for any reason you have not been in during the alotted time another delivery will need to be scheduled. However this will incurr charges to yourself that as a business we cannot cover, as the item is costed with only one delivery in mind.

Still Stuck?
If you can't find the information you are looking for, or need any help please get in touchvia our online support ticket system, this will ensure your call is always logged and that someone will deal with the matter as soon as possible. LOG A CALL

You can also 0161 273 2883, if your querry is urgent, however the preferred method is online so we have full traceability of your issue from start to finish

Other querries can be sent to customer services